IVR’s (Interactive Verbal Response) were developed long before phones became smart and visual.  The innovation of a VCX (Visual Customer Xperience) brings customer care to a new level.

Because DialMyApp reduces the frustration of outdated IVR’s, customer satisfaction is increased. No longer will customers need to listen to the litany of verbal prompts that oft times take forever to address their needs. 

The experience of an immediate visual screen will allow the customer to select a specific option with a one-touch, response. 

Most needs, up to 50%, are resolved without having to speak to a call center representative.

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