Operations

DialMyApp reduces operational and call-to-serve costs. We can utilize your existing scripts and quickly dovetail into your current systems. For IT, DMA can be up and running in days – utilizing existing processes, systems and work flow. DialMyApp transitions expensive voice calls into the digital world where they can be personalized and drive better service. Our service can reduce voice calls by over 40%. We also reduce ‘zero-outs’ and average handle time by as much as 75%. ROI with DMA is measured in days not years.

  • Can reduce voice calls by 35%
  • Can reduce call center costs by 20%

Digital Journey

Despite the massive investment in digital services and digital transformation, the customers […]

Operations

DialMyApp reduces operational and call-to-serve costs. We can utilize your existing scripts and […]

Customer Experience

The customer experience landscape is changing, and customers are communicating across more […]
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