There have been a few attempts to improve how customer service deals with the phone call engagement with consumers. Here is how DialMyApp’s VCX differs from other attempts:
- VCX is a simple, non-invasive installation. Nothing complicated about it.
- The time it takes to finalize the menu, and launch into full production, is a matter of days … not months.
- There are no re-writes of your digital footprint … the VCX does not interfere in any way with those existing assets. It is merely a gateway to them.
- VCX is very consumer-friendly and intuitively easy to navigate.
- The menu itself is ascetically pleasing and matches your company’s image and branding
- The VCX is by far, less costly than IVR’s and VIVR’s